Updates

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Loan Cars is now live in Dealer Studio Mobile, giving your service and front-of-house teams a fast, structured way to manage every loan vehicle from a single place.

Search by rego or stock number to find the right car in seconds. Once a vehicle's loaned out, it's automatically locked from being booked again until it's back, so there are no more double-bookings. Capture digital ID (including secondary IDs like a passport or birth certificate), collect e-signatures before the car goes out the door, and see start and expected return dates front and centre so your team always knows when a car's due. Staff loans are tracked the same way, with vehicle status visible at a glance.

The entire workflow is completed digitally in the app or on the Dashboard desktop, so there's no more chasing paperwork or guessing who has what.

$150/month per dealership. Switch it on now from your Plugins screen, or reach out to your Account Manager for a hand setting it up.

We've shipped provider-agnostic phone-call analytics for dealerships — a dashboard and a weekly email — built on a new ClickHouse mirror of every call. What dealers get:

• Call Analytics dashboard — call volume, unique callers, missed calls & avg duration (each with week-over-week change), plus breakdowns by call duration, tracking source, hour of day, daily volume, missed-call-rate trend, and first-time-caller rate. These show for every dealership. Dealerships on the AI Call Grading plugin also get rep scorecards, KPI gap analysis and grade trends layered on top (advanced tier adds conversion correlation etc.). No plugin → same call data + an upsell banner.

• Weekly Call Summary email — a per-dealership Monday-morning summary of last week (Mon–Sun, with week-over-week change): summary cards, daily-volume chart, duration/source tables, and grading stats when enabled. Opt-in per dealership from Notification settings, managed right alongside the Loan Car / Test Drive report.

Stop spending hours reviewing recordings. Dealer Studio now automatically grades every sales call so your managers coach on real data, not gut feeling.

• Every call graded automatically, no manual effort, no delay.
• Grade on the metrics that matter to your dealership, not ours.
• Spot performance patterns across your whole team at a glance.

Smart Publisher updates now let you restrict which vehicles are sent to third-party platforms like Autogate, Drive and Autotrader — on a per-listing basis. Stop paying to advertise stock where it doesn't need to be, and take full control over your listing spend.

We've made two improvements to how dealerships manage notifications. Event-driven notifications let you trigger alerts based on specific activity — for example, notifying the Pre-Owned Sales Manager at a location the moment a used car test drive is booked there. And on any landing page, you can now create notifications targeted to specific users directly from the page itself, without digging through settings.

Dealer Studio Mobile App version 2.6.0 is now live, bringing a smoother and more powerful experience for your dealership. The app now includes full tablet support with optimised layouts for iPad and Android tablets, making it easier to manage daily tasks on larger screens. We’ve also introduced a dedicated Appointment Calendar, giving you a clear, organised view of bookings while surfacing today’s pending appointments directly on the home screen so nothing gets missed.

Every transcribed call now comes with an AI-generated summary right in the lead view (and Phone Calls sheet). You can see what happened, why they called, and how “hot” the lead is — in ~10 seconds, no audio scrubbing needed.

Buying signals — quick-glance chips for: – Purchase timeline – Finance interest – Trade-in – Test drive – Decision-maker – Budget – Vehicle of interest

The DS App is now fully optimised for tablets, giving your team a larger, more flexible workspace to manage tasks on the go. Enjoy improved layouts, easier navigation, and a more comfortable viewing experience designed specifically for bigger screens—perfect for sales staff, service teams, and anyone who needs more room to work efficiently from the showroom floor.

Our new AI-powered Background Blur plugin lets you instantly blur distracting surroundings in vehicle photos, with full-blur or rear-only modes. Dealers can now control number plate auto-processing, run both blur plugins in a single API call, limit blur tools to specific locations, and manually trigger background blur from the photo manager with an easy before/after preview.